About Endeavour Insurance Services
Endeavour Insurance Services specialises in the placement of delegated authority and open market business produced by North American and European agents.
In 2015, we have further enhanced our service offering by integrating our claims and business processing service teams into each of our client facing operations. This enhances our internal communications and advances service excellence and creates a closer liaison across our services to strengthen our client offering. By organising our business in this manner, we can assist clients with their contracts, claims and business processing requirements at an earlier stage in the process, improving response speeds and overall quality of service. In addition, this allows us to see issues across a wider group of service providers much earlier in the business process, as they arise and, therefore, respond and adapt our services accordingly.
We believe this approach is a unique service offering in the London market and helps to highlight the outstanding service that we offer our clients and potential clients.
We value the relationship we have with our clients, and are committed to providing an efficient, professional and expedient claims service during what can be a very stressful situation. Accountability is integral to this process and every notification is assigned to a specific claims specialist who will personally be responsible for dealing with the claim from first advice through to final settlement. This strategy helps build trusted partnerships with our clients and markets, as well as any TPAs, attorneys and adjusters involved in the claims process. Effective claims handling should be a core principle for every insurance broker and we welcome the opportunity to demonstrate our capability to deliver.
Our producing brokers are further supported by experienced and dedicated insurance business processing professionals, who are responsible for generating bespoke binding authorities, open market, direct, facultative and Reinsurance market reform contracts/certificates, processing of premium bordereau, and the production and analysis of statistical information and data. We also possess excellent knowledge and a deep understanding of the lineage system, which is used to process Canadian binding authority
“…we are now one of the most respected and largest independent producers of delegated authority business into the Lloyd’s & London markets.”
Endeavour Insurance Services Limited (Registered in England No. 3717612) is a Lloyd’s Broker and is authorised and regulated by the Financial Conduct Authority (FCA), regulation No. 311657.
We are members of the National Association of Professional Surplus Lines Offices (NAPSLO) and the American Association of Managing General Agents (AAMGA), and regularly have a presence at their conventions.