Our Services 2017-12-01T11:16:15+00:00

Our Services

Our aim is to understand our client’s business strategies and work with them to support and achieve their goals.

By managing clients’ portfolios of business – and developing their brand within London and key markets outside the UK – we are able to promote their business capabilities in all areas.

We are organised to ensure a maximum focus and level of expertise is available to meet our clients’ requirements.

In 2015, we have further aligned our operations to reflect a commitment to excellence of service by combining the claims, technical and broking teams into two distinct divisions. This enables us to achieve greater focus and communication to maximise our offering to clients.

Our history demonstrates the commitment we have to working and supporting clients to establish approved Lloyd’s coverholder status. In the current environment of compliance and regulation, this process has become more complex and time consuming. Endeavour’s experience and working knowledge is integral to gaining support from our supporting underwriters as part of the process requirements.

Canada and Rest of the World

We have long been recognised as one of the London market’s largest independent and expert international Lloyd’s broker for the Canadian market.
Our skills encompass most of the non-marine sector, and we are expert in offering clients bespoke binding authority contracts tailored to their specific needs and requirements.
In this way, our clients can maximise the products they offer to their customers, whilst at the same time, deliver quality business to the London market.

Key Contacts

Neil Carnt
Neil CarntAssociate Director
Telephone:
+44 (0)20 7444 9708
Lisa Bury
Lisa BuryAssociate Director
Telephone:
+44 (0)20 7444 9786
 Stewart Fox
Stewart Fox Divisional Director
Telephone:
+44 (0)20 7444 9707
Saif Sulaimain
Saif SulaimainBroker
Telephone:
+44 (0)20 7444 9782

USA:

Our skill and passion is in the creation of superior products for USA clients on both a delegated authority and reinsurance basis.

Client satisfaction is fundamental to us and we have been successful in creating products for our clients covering many classes of business.

We have extensive expertise in a number of specialist classes, and manage Lloyd’s binding authorities in a broad range of professional and contingency classes, unusual niches and hard-to-place market segments.

Examples of our successful product development with clients include:

  • Employment Practice Liability
  • Trade Name Restoration
  • Product Recall
  • Miscellaneous Errors and Omissions
  • Cyber Liability
  • Legal Services
  • Lawyers’ Professional Liability
  • Pension Actuaries
  • Allied Medical / Long-Term Care
  • Nursing Homes
  • Audit Defence
  • Event Cancellation
  • Intellectual Property

We are totally client-focussed and great care is taken to find the right solution to each opportunity. We work closely with a broad range of Lloyd’s syndicates and global Reinsurance companies to ensure the best outcome for each client.

We handle Reinsurance contracts for clients writing:

  • Auto and General Liability
  • Auto Physical Damage and Cargo
  • Medical Malpractice
  • Surety
  • Workers Compensation, including Staffing and Professional Employer Organisations.

The main focus of our highly regarded USA Property team is the placement and management of delegated binding authorities and lineslips.

Endeavour has a wealth of experience and expertise in the Lloyd’s and London binding authority market place, which allows us to tailor bespoke products as well as placing the more general excess and surplus lines business.

We are equally happy to help new clients who are not familiar with the Lloyd’s and London markets and the products offered, as we are with facilitating and enhancing long-standing relationships in these markets.

Individual classes catered for include the following:

  • Commercial Property and Package
  • General Liability
  • Personal Lines (Homeowners and Dwellings)
  • High Value Homeowners
  • Fleet Automobile Physical Damage and Cargo
  • Inland Marine (including Dealer Open Lot/Garage Keeper Legal Liability)
  • Contractor’s Equipment

Coverage catered for include the following:

  • All perils – including and excluding flood, earthquake, windstorm and hail
  • Primary and excess flood
  • Stand-alone earthquake shock and windstorm and hail
  • Catastrophe deductible buy-backs

We continue to evolve and enhance our products. In the ever-changing environment, we are committed to offering the highest levels of service possible.

Key Contacts

David Hall
David HallManaging Director
Telephone:
+44 (0)20 7444 9779
Tony Lozides
Tony LozidesDivisional Director
Telephone:
+44 (0)20 7444 9777
David Price
David PriceDivisional Director
Telephone:
+ 44 (0)20 7444 9728

Support Services

Support Services comprises a number of services that support the client management and broking teams within Endeavour. These include business processing, claims handling and collections, delegated underwriting authority administration and the compliance function.

All of these services are integrated into the business teams but separately managed by specialist managers who have deep and expert knowledge within each of the fields.

Key Contacts

Sarah Newman
Sarah NewmanClaims Compliance & Regulatory
Telephone:
+ 44 (0)20 7444 9733
Jacqui Tovey
Jacqui ToveyBusiness Processing
Telephone:
+ 44 (0)20 7444 9722

Accounts

The finance department is comprised of four personnel covering IBA and non-IBA/corporate functions in an operational and statutory/regulatory capacity.

Staff come from an extensive background in the insurance sector, using their wealth of expertise in dealing with internal and external customers in an efficient and timely manner.

Our mantra is ‘We don’t just pay bills’ and believe in being an integral part of driving the business forward through preparation and analysis of reports and information, where relevant and required.

Key Contact

Fu Lan Hy
Fu Lan HyFinancial Controller
Telephone:
+ 44 (0)20 7444 9790